What should I do if my delivery or return pick up failed? November 20, 2020 06:38 Updated In a situation where your delivery or return pickup did not happen, you may contact NinjaVan for scheduling at: NinjaVan Hotline: +65 6602 8271 NinjaVan Email: firstname.lastname@example.org Related articles What are the delivery methods and time? How do I return an item and get a refund? Why my order is delayed? When will I get my refund? How do you arrange delivery?